The Residential Maintenance Technician reports to the Property Manager under the supervision of the Maintenance Supervisor and performs general maintenance and repair to ensure apartment units and other property facilities are maintained per CIM Group operating and safety standards. Responsibilities include diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. Additional responsibilities include, but are not limited to, assisting with preparing vacant apartment units for rental and following a planned preventative maintenance schedule.
ESSENTIAL FUNCTIONS:The following will involve working with the Property Manager, Assistant Property Manager and/or Maintenance Supervisor:Ensure all tenant/building work orders are responded to within 24 hours, and handled in the most efficient manner with documentation as to work-completed on work order Complete preventive maintenance work in house such as appliances or as may be directed by a member of the property management teamCoordinate repair and/or maintenance of the following items to the standards identified including but not limited to:Doors: re-key, hang, paint and/or replaceClean out appliance filters, check drain lines and pans; know how to operate all systems including high end appliances in order to assist residents as requiredReplace HVAC filters, wet vac condensation pans, verify thermostat settings and know how to operate the unit in order to assist residents as requiredPlumbing snake and clear blockages up to 25 feetReplace electrical sockets, switches, light bulbs and check breakers.Flooring reattach thresholdsMinor wall repair (drywall, mud, tape and paint) as requiredCeiling repair (drywall, mud, tape and paint)Replace plumbing fixtures such as levers, faucets and drainsExamines and diagnoses problems with heating, ventilation and air conditioning units for property facilities. Determines the best method to repair or replace all or part of the unit. Makes repairs and/or replacements according to standard. Performs preventative maintenance on HVAC units by replacing filters, cleaning coils, etc.Performs minor to moderate-level plumbing repairs, replacements, and/or installations including repairing leaks and removing clogs in sinks and toiletsPerforms minor electrical repairs and replacement of light fixtures and related itemsRepairs and replaces furnished kitchen appliances such as refrigerators, stoves, washers and dryers. Consult with Maintenance Supervisor to make more advanced or severe repairs or replacement, ensuring all appliances are properly disposed of and removed from the building with appropriate approvalMay perform painting projects ranging from full interior painting of property units to minor touch up and repair of walls and sheetrockMay perform “make ready” projects for the preparation of vacant units available for prospective tenantsMay perform swimming pool maintenance or other facility and/or landscape projects to ensure property aesthetics meet or exceed standardsAdheres to CIM safety and hazard communications programs, policies and procedures and maintains a safe work environmentRequired to furnish basic work toolsMaintain a maintenance office with tools organized, tools and supplies inventoried and neatly stacked or organized and maintain maintenance files as requested or required by the Property ManagerWhile performing the duties of this job the associate primarily works in an outdoor environment exposed to adverse weather conditions as well as dirt and/or dust
NON-ESSENTIAL FUNCTIONS:May work irregular hours (evenings, weekends), including on-call and overtime hours, as required due to maintenance emergencies
SUPERVISORY RESPONSIBILITIES: None
EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)High school diploma, GED or equivalent.Must possess a valid state-issued drivers licenseOne to three years of experience in facility maintenance and/or mechanical repair requiredHVAC experience requiredEPA Type II or Universal and/or Pool Certification required at hire or within 90 days of assuming the position
KNOWLEDGE, SKILLS AND ABILITIES:MS Office including Excel, Word, PowerPoint, Outlook
PERFORMANCE METRICS:Meet stated Investments approved operating budgets based on leasing objectives, cost control and annual NOManage each buildings’ preventive maintenance calendar and schedule with a goal to minimize use of third-party vendorsTenant questionnaires and corporate survey