The Operations PM Support Coordinator, with direction from the Director Operations Support, is intended to assist in the day-to-day operations of a property during a period when there is a vacant property management position at an asset, and to ensure that proper CIM policies and procedures continue to be upheld during that period.
When necessary the Operations PM Support Coordinator will travel to the assets nationally to assist in this purpose. When possible, they may also assist remotely for CIM assets nationally needed, they will be supporting the properties remotely.
This position is primarily focused on the back-office operations of a management office with an emphasis on lease administration, rent collection, payables administration, and insurance certificates.
Essential Functions:Ensure leases and other required data is input into Yardi by the administrative team in a timely and accurate manner. Track submission of operating expense payables into NEXUS to ensure timely payment thereof within 30 days of an approved invoice being submitted. Work closely with Accounting to ensure timely posting of rents, security deposits and rent payments. Track receipt of rent payments to ensure posting of late fees as stated by the residential or if appropriate, retail leases. Monitor the check scanning device to ensure accountability of all rent payments made at the property. Access Yardi to set up resident billings, revenue accounts, security deposit and lease term within 48 hours of a lease being fully executed. Verify property rent rolls to ensure (a) accurate occupancy and (b) rental ratesEnsure timely notice is given to all delinquent tenants or residents using CIM’s pay or quit notices, and as appropriate, submit lease documents to legal for the eviction of the resident or tenant. Maintain first class professional management office for our visitors to see at all times. Ensure files are maintained and up to date for (i) residential leases, (ii) vendor files, (iii) building files and (iv) general operating files. Adhere to LAHD rent control or similar governmental agencies (as required) polices as well as Federal Fair Housing Act to avoid any discrimination or legal issues. Must be able to travel to property location within Sothern California where vacant position is located.
Educational/Experience Requirements (including certifications, licenses, etc):High School Diploma or equivalent required.At least two years’ prior experience working in a residential or commercial property management. Must possess a valid state-issued driver’s license.MS Office including Excel, Word, PowerPoint, OutlookFamiliar with Nexus Payables or similar software application.Familiar with Yardi or similar software application.