The Business Analyst, Payment Platforms & Analytics has a significant role in the analysis, development, and implementation of CIMs payment processing solutions. This role will align closely with Treasury, Accounting, and IT management to identify business application requirements, evaluate solutions, and use project-management methodologies to design, implement, document, test and support CIM’s payment systems. Primary responsibilities will entail stewardship of CIM’s treasury workstation tool (Kyriba) and Accounts Payable (Nexus, Yardi P2P, AvidXChange) platforms. Additionally, the role is expected to augment reporting capabilities via competence in business intelligence platforms, analytics, and integration technologies. A successful candidate for this role will have a background implementing financial platforms and experience in a client-facing role.
ESSENTIAL FUNCTIONS:Acts as a liaison between the Business and Technology to identify and implement application systems supporting various departments.Works closely with business stakeholders to identify business process issues in combination with technology optimization. Defines technology solutions that maximize efficiency and align with corporate data governance standards and technology and business roadmaps.Documents specific business application requirements for complex and changing business needs.Develops a deep understanding of Real Estate finance and associated business drivers. Performs business analysis through compiling and analyzing data. Performs project management responsibilities on cross-functional projects, including project management reporting, risk and issue log maintenance, in addition to business analyst duties of framing requirements and design specifications.Works with the Application Development team and takes ownership over solution delivery. Test systems, creates reports, and handles upgrades for existing software or migrations to new platforms.Ensures smooth everyday running of assigned technology platforms, monitoring that SLAs are met and that quality targets are reached and maintained.Takes a proactive approach in trying to assess system utilization from user perspective and generate solutions even before the issues are raised by the end-users.
SUPERVISORY RESPONSIBILITIES (if any): Responsible for vendor management including, but not limited to, evaluation, selection, oversight of work deliverables, budget and expense management.
EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)Bachelor’s Degree and related work experience required. 3+ years’ experience with enterprise class software implementation delivery in a project management, product owner, or business analyst role. 2+ years’ experience with ERP Accounts Payable, Accounts Receivable sub-ledger processing and approval workflow. Experience with Treasury workstation implementations (Kyriba, GTreasury, Reval) and optimization of GL cash reconciliation, payments, liquidity forecasts, and bank account management. Dynamic and adaptive in understanding complex financial and technical concepts. Outstanding verbal and written communication skills and ability to interact professionally with a diverse group: executives, managers, subject matter experts, and software developers.Excellent in interpreting needs, absorbing statistics from 360-view, devising short/long-term goals and roadmaps, and driving results.Demonstrated understanding of Project Management Methodology (PMM) fundamentals and business process analysis
PREFERRED EXPERIENCE:Masters of Business Administration (MBA) degree with Finance or Technology concentration.2+ years of experience in a consulting environment with responsibilities to develop and present final client deliverables. Project Management Institute (PMI) certification (PMP, PMI-PBA). Experience with Accounting ERPs and associated payable-related workflows. Experience with real estate ERPs (Yardi, MRI) preferred. General understanding of systems requirements in satisfying regulatory compliance (SOX, SOC1, SOC2) and IT general controls.
TECHNICAL SKILL REQUIREMENTSWorking knowledge of Microsoft SQL Server/ T-SQL, data modeling, and BI/Analytics tools (PowerBI, Tableau). Able to construct queries in a timely manner for analysis, integrations, and report building. Strong understanding of technical integration mediums (SFTP/flat file, APIs (REST, SOAP)). Proficient and comfortable with advanced Excel models and array-based formulae such as XLOOKUP, INDEX(MATCH), and condition-based aggregations (SUMIFS, COUNTIFS, SUMPRODUCT, etc).Experience with agile project management tools (Jira/Confluence, Azure DevOps, Asana, etc) using DevOps principles.